Deleteyour S A P O account

To delete your SAPO account, open the SAPO app and go to Settings → Data Controls → Delete account.

If you opened this page from a deletion email and SAPO is installed, try opening the link from your email again.

To request deletion outside the app, including if you cannot access your account, email support@sapo.surf. Include the email address associated with your SAPO account. We may need to verify your identity before deleting account data.

Deletion removes your account and authentication data and starts background cleanup of associated subscription, usage, and quota records. Limited subscription identifiers and quota counters may remain to prevent quota resets; frozen records become eligible for cleanup 60 days after the quota period ends. Provider records, backups, and records needed for security, legal obligations, or deletion recovery may remain as explained in our Privacy Policy. Contact support to check the status of a deletion request.

Account deletion does not cancel a subscription. Manage or cancel billing through Apple or Google Play. You can request account deletion without first canceling. Remove downloaded models separately in Settings → Local models.